“Current consumer trends reveal a real-time world of now – where traffic directions are instantly provided and groceries are delivered directly to your door. This world of 4IR requires companies to respond in real time wherever they are or their customers or clients may be.”

– Klaus Schwab, Executive Chairman of the World Economic Forum

The 4th Industrial Revolution is a way of describing the blurring of boundaries between the physical, digital and biological world. It’s a fusion of advances in Internet of Things, Artificial Intelligences, Augmented and Virtual reality, robotics, quantum computing and blockchain technologies. As a result of this perfect storm of technologies, the 4IR is paving the way for transformative changes in the future.

These are the upcoming trends that we expect to see in 4th Industrial Revolution Technologies in 2020.

Artificial Intelligence

Artificial Intelligence will emerge as a powerful tool in 2020 and in the upcoming future. AI is already being used to run our computers, phones and watches. As the next decade approaches, AI tools will be embedded into our vehicles, household appliances and workplace tools too.

More and more personalisation will take place in real time with the help of AI in the service sector, it will deliver personalised experiences and recommendations to the customers by quickly and accurately projecting a 360 degree view of customers in real time as they interact through online portals and mobile apps, quickly learning customers wants, needs and preferences, hence increasing the consumers base and satisfaction of the service providers in the future. AI powered tools like MSuite enable marketers to create millions of personalized videos and run precision marketing campaigns for enterprises.

Human and AI cooperation will also increase in the future. Increasing AI tools will allow people to make the most of their human skills such as imaginative, strategy, communication, presentation and design skills by connecting them with super-fast analytics abilities provided by huge datasets that are updated frequently.

Augmented and Virtual Reality

AR and VR will play a major role in impacting the society. Mobile devices let us access the Internet in the real world, but next -gen devices will project the Internet, or embed it, into the real world through a form of augmented and virtual reality.

AR and VR will provide real, tangible value to consumers and businesses very quickly and easily by allowing customers to get a digital experience of their products and services in 2020.

AR and VR in the future will assist the customers with online purchasing decisions by just holding their smart-phones and visualising their products in their home. Advancement in AR and VR will spread to different sectors in education, healthcare by providing students and medical experts with actual practical training through digital experience.

Internet Connection and 5G

Internet and 5G will be permanent and automatic. We’ve been “connecting” to the Internet in various ways, from the minutes-long process of dialling up to the seconds-long process of entering a Wi-Fi password once for a given location.

In this era 5G in 2020 will reshape the way we look at the internet. The public and the private sector will be more effectively connected to each other. People can stream videos, games, movies and other applications on high wavelength speed and enterprises will be able to collect data from the sources at high speed and low cost.

Eventually, connectivity will be constant and streamlined to the point where no individual “connection” is really necessary. Universal Internet is slowly becoming a reality, and the overlap between systems may establish a layer of redundancy that prevents worries of service out and 5G will increase the speed and efficiency.

The ‘Internet of Things’

IOT will fully mature in the future. The “Internet of Things” already connects refrigerators, alarm clocks, and various other household appliances.

In 2020, this connection will extend to vehicles, wallets, health monitors, and perhaps even our paper currency. The more freely information flows, the greater power and freedom we have; this will drive our desire to connect everything we can to the Internet.

The key sectors of IOT in the future are expected to be in utilities (water and electricity), manufacturing, transport, logistics, automotive industries and healthcare. IOT’s solution deployment for digital utilities/smart cities in the manufacturing, transportation, automotive industries will drive the demand for industrial IOT applications. The rise of tech-savvy consumers, along with increasing smartphones and mobile internet penetration will drive the demand for IOT applications across the world.

Quantum Computing

Quantum computing is an area of computing focused on developing computer technology based on the principles of quantum theory, which explains the behaviour of energy and material on the atomic and subatomic levels. It works on Qubits – basic information bits. Qubits have multiple values unlike classic/normal computing, which has only two values- 0 and 1. These wide range of values enables them to store different types of data and solving complex problems easily through the free flow of information.

Quantum Computing in the year 2020 will not be limited only to computing but it’s version supporting high Qubits count will facilitate quantum sensors in communication and monitoring oil and gas installations globally.`
Quantum Computing in the future will be used in applications for sensors, methane sensing, next-generation medical imaging and international trade through high 5000+ Qubits, as more number of Qubits, more information will be stored in wide ranges and values, and ultimately it will be more easier to access information.


Blockchain is another emerging trend in 2020. A blockchain is a digital record of transactions. The individual records are stored in blocks, all linked together in a single line called chain. The information/data is stored in an encrypted form so no one crack it and keeps the user’s information safe. It is resistant to modification of data.

In the year 2020, Blockchain technology will solve many problems of privacy controls, such as enabling the general public to safely store and access their important documents. It can help in the creation of a new identity platform which will be more secure and reliable since it will be stored on a distributed ledger rather than being in the possession of a single central authority.

Blockchain in the future will be used for many purposes. One of them is for non-financial purposes where blockchain technology is used to decentralize the file storage by linking files together over the internet. Blockchain technology will also be used to protect intellectual property by linking the distribution of content to the original source over the internet.


All these technologies in the future will change the way we live and function, bring everyone closer to each other, increase output production and efficiency of inputs, making the world a global village where people in all the sectors will think freely, openly and will develop more to advance and lay the foundation of the innovations for tomorrow.